Breach — Emergency Pool Remediation When It Fails

BREACH

Emergency Pool Remediation

1-800-555-1947 Add Us to Your Vendor List

Incident Report · File #BR-2024-0847General Contractor Testimonial

"
We had fourteen inches of hydrostatic intrusion under a half-poured gunite shell at 6 a.m. on a Tuesday. I called Breach at 6:17. By 10:40 a.m. their lead tech had sonar-mapped the void, pulled permits, and handed me a written response timeline I could put in front of my insurance adjuster that same afternoon. I've been in commercial aquatic construction for nineteen years. Nobody else picks up like that.

Marcus T. Hollingsworth

Principal, Hollingsworth Aquatic Builders · Phoenix, AZ

AZ General Contractor Lic. #ROC-288541 · APSP Certified

4:23

Hours to Documentation

$0

Liability Transfer Cost

Three documented cases below

APSP Certified · Pool & Spa IndustryICC Structural Remediation QualifiedNSPF Certified Pool Inspector #CPO-44821IICRC Water Damage RestorationAZ ROC Licensed #PCR-7741Response SLA: 90-Min Dispatch GuaranteeFully Bonded & Insured · $5M General LiabilityOSHA 30-Hour Certified CrewAPSP Certified · Pool & Spa IndustryICC Structural Remediation QualifiedNSPF Certified Pool Inspector #CPO-44821IICRC Water Damage RestorationAZ ROC Licensed #PCR-7741Response SLA: 90-Min Dispatch GuaranteeFully Bonded & Insured · $5M General LiabilityOSHA 30-Hour Certified Crew

Case Study · ResidentialFile #BR-2023-0312

March 2023 · Scottsdale, AZ

Gunite Shell Fracture,
Owner Occupied Residence

The crack appeared overnight. By morning, the homeowner's GC was staring at $180,000 in potential liability.

The Call

07:14 a.m.

Property owner discovered a 14-inch longitudinal fracture along the main drain channel of a 7-month-old gunite shell. The installing contractor — mid-project on a commercial build across town — was unreachable. Homeowner's insurance carrier required a certified remediation assessment before opening any claim. The GC's project manager called Breach at 07:14 a.m.

$180,000

Estimated structural exposure

18 days

Days until pool season opening

Pending assessment

Insurance hold status

The Response

07:14

Initial call received, site coordinator assigned

07:31

Breach lead tech dispatched with sonar equipment

09:05

On-site: subsurface void mapping initiated

09:48

Structural assessment complete, photo documentation filed

10:22

Written incident report delivered to GC and adjuster

11:00

Remediation scope signed, permits pulled

NSPF CPO #44821ICC StructuralIICRC WRT

The Resolution

Polyurethane injection sealing with hydraulic cement overlay. Full gunite resurfacing across affected quadrant. Independent structural engineer sign-off obtained.

Warranty: 5-year structural warranty, transferable. Documented with photographic before/after cross-sections filed with county permit office.

"Breach handed us everything we needed in a single PDF. Response log, photo documentation, repair methodology, warranty terms. The claim processed in four days."

Renata Okonkwo, Senior Claims Adjuster

Meridian Property & Casualty · Claim #MPC-2023-88740

$Close-up of fractured gunite pool shell showing longitudinal crack with measurement markers$

Fracture mapping: 14-inch longitudinal crack, main drain channel. Breach file BR-2023-0312.

Equipment Deployed

Ground-penetrating sonar array, pneumatic injection rig, structural moisture probes

Documentation Delivered

4h 08m

From first call to signed report

Ready to add Breach to your vendor list?

We work with GCs, property managers, and insurance carriers across the Southwest. Documentation-first, every engagement.

Add Us to Your Vendor List

Case Study · CommercialFile #BR-2023-1087

September 2023 · Tempe, AZ

Structural Failure,
Resort Lap Pool Complex

A 25-meter competition pool was losing 4,000 gallons per day into the substrate beneath a $12M resort property.

The Call

11:47 p.m.

Property management firm for a 240-room resort detected anomalous water pressure readings at 11:30 p.m. during routine monitoring. The pool — a 25-meter lap facility serving both guests and a contracted swim academy — had been losing volume for an estimated 6 weeks before instrumentation flagged it. Subsurface saturation had reached the structural slab of the adjacent spa building. The firm's risk manager reached Breach at 11:47 p.m.

4,000 gal

Daily water loss

6 weeks

Estimated weeks undetected

Spa building slab

Adjacent structure at risk

The Response

11:47 p.m.

Emergency line answered, senior project manager dispatched

01:15 a.m.

On-site with full sonar and dye-test equipment

03:30 a.m.

Subsurface void map completed: 3 breach points identified

06:00 a.m.

Resort GM briefed, pool closed, temporary dewatering begun

08:00 a.m.

Full structural report delivered, remediation scope finalized

09:30 a.m.

Insurance adjuster on-site with Breach documentation package

APSP Aquatic #AP-7742IICRC WRTICC StructuralOSHA 30

The Resolution

Three-point epoxy injection with carbon fiber reinforcement strapping across each breach site. Full plaster delamination removal and replastering. Hydrologic monitoring sensors installed per insurance requirement.

Warranty: 7-year commercial warranty with annual inspection protocol. Full documentation package delivered in insurance-ready format within 48 hours of completion.

"We've worked with a lot of remediation contractors. Breach is the only one that gave us a file we could submit without a single follow-up call. That's rare."

David Ferreira, Commercial Property Claims Lead

Apex Commercial Insurance · Claim #ACI-2023-44219

Commercial lap pool showing sonar scan equipment positioned along pool wall for subsurface void detection

Sonar mapping session: 3 subsurface breach points identified, resort lap pool. Breach file BR-2023-1087.

Equipment Deployed

Dye penetrant system, 3D sonar array, dewatering pump array (8,000 gph), structural moisture mapping

Documentation Delivered

9h 43m

From first call to signed report

Case Study · MunicipalFile #BR-2024-0203

January 2024 · Mesa, AZ

Code Violation Remediation,
Municipal Aquatic Facility

A city-owned community pool failed its annual health inspection on 11 counts. The parks department had 30 days to remediate or face permanent closure.

The Call

January 9 · 8:30 a.m.

The City of Mesa Parks & Recreation Department received a Notice of Violation following annual inspection of the Crismon Road Community Aquatic Center. Eleven code deficiencies were cited spanning structural, chemical, and ADA compliance categories. The facility served 2,400 registered users. The parks director contacted three remediation contractors; only Breach responded with a qualified team within 24 hours.

11 items

Code violations cited

2,400

Registered facility users

30 days

Days to remediate or close

The Response

Day 1

Site assessment, full violation audit, remediation sequence planned

Day 2

Structural deficiencies addressed: coping, gutter, and main drain

Day 4

ADA compliance modifications: handrail anchoring, deck resurfacing

Day 7

Chemical system overhaul: controller replacement, sensor calibration

Day 14

Independent inspector pre-check, punch list completed

Day 19

Re-inspection passed: all 11 violations cleared, facility reopened

NSPF CPO #44821ADA Compliance SpecialistICC Pool InspectorAPSP #AP-7742

The Resolution

Systematic violation-by-violation remediation over 19 days. Structural repairs: new coping installation, main drain cover replacement per VGBA 2008. ADA: dual handrail system, tactile warning strip installation. Chemical: automated controller with redundant sensors.

Warranty: All structural work carries 3-year warranty. Full compliance documentation package delivered to city's legal department in municipality-standard format.

"Eleven violations in nineteen days. Every item documented with photos, product specs, and inspector sign-off. The city's legal team had everything they needed to close the file."

Patricia Nakamura, Director of Parks & Recreation

City of Mesa, AZ · Project #MPR-2024-0041

Municipal swimming pool facility showing inspection equipment and compliance measurement tools on deck

ADA compliance audit in progress, Crismon Road Aquatic Center. Breach file BR-2024-0203.

Equipment Deployed

Chemical analysis suite, structural inspection tools, ADA compliance measurement system

Documentation Delivered

19 days

Full violation clearance

B2B Partnership

Add Breach to Your
Vendor List.

We work as a documented remediation partner for general contractors, property management firms, insurance carriers, and municipal departments. Every engagement comes with a response log, photographic documentation, and warranty terms your legal team can name in a claim file.

Vendor Registration

Emergency Response SLA

PDF · 4 pages · Updated Feb 2026

Our standard Service Level Agreement covers dispatch timelines, documentation deliverables, crew certification requirements, and warranty terms. Formatted for direct submission to insurance carriers and municipal risk departments.

90-minute dispatch guarantee terms

Documentation deliverable checklist

Crew certification matrix

Warranty language (residential & commercial)

Insurance certificate reference

Requires business email only

Active Emergency? Don't fill out a form.

Call our direct line. Answered 24/7 by a credentialed project manager, not an answering service.